Refund & Cancellation Policy
Last updated: 1 November 2026
Because our products are digital PDF files that can be accessed immediately after delivery, all sales are final and we do not offer refunds once the notes have been delivered.
When we do refund
You are eligible for a full refund only if we are unable to provide the PDF notes you paid for — for example, if the notes are unavailable or we fail to deliver them within 3 days of your payment.
Cancellations
Orders can be cancelled only before the PDF has been delivered. Once delivered, an order cannot be cancelled.
Wrong or damaged file
If you received the wrong file or the PDF does not open, email us within 7 days at support@boardnotes.in. We will send the correct or working file at no extra cost.
Refund process
Approved refunds are credited to the original payment method within 5–7 working days.
To request a refund, email support@boardnotes.in with your order ID and payment details.